We want to learn more about your experience partnering with our long-term care pharmacy. Please consider sharing an honest testimonial about our services if you found our support satisfactory and beneficial.
We want to learn more about your experience partnering with our long-term care pharmacy. Please consider sharing an honest testimonial about our services if you found our support satisfactory and beneficial.
● (Medical Arts) was so willing to try something new and worked hand-in-hand with us to implement the program.”
● “You (Medical Arts) have been very responsive to any problem or issue.”
● “You (Medical Arts) always came to us with a solution to any problem we had.”
● “Your response time is excellent, even after hours.”
● “Medical Arts has been very helpful in responding to any problem.”
● “The communication is excellent.”
● “The staff is very courteous and always helpful.”
● “Susan (Billing liaison) always goes above and beyond what’s necessary. She’s been great.”
● “The time they (Medical Arts) spent with us getting started was wonderful.”
● “You (Medical Arts) always follow up with us.”
● “I’m new here, but you guys (Medical Arts) have been wonderful.”
● “You guys (Medical Arts) have been amazing to work with.”
● “I want to thank all of you for the quick response you have given us in this crisis. All of you came through for us. You are a great pharmacy to work with.”
● “Last week, I had occasion to call your office regarding a medication change for my mother, who is a resident of Heritage at Carefree, one of your clients. It occurred to me that over the past four years, I have made many such calls, and in this case (as has consistently been my experience), the service I received was absolutely outstanding.”
● “Typically, one call to Medical Arts is all that’s needed, and your people take care of it right away, even delivering to the facility after working hours when indicated.”
● “I’ve developed a high level of confidence that whatever issue was involved would be taken care of promptly, correctly, and with great care and courtesy. I’ve not been disappointed.”
● “In my opinion, Medical Arts and its people have established a level of excellence second to none.”
Excerpts from a letter received from the son and Responsible Party of a resident served by
MEDICAL ARTS LTC PHARMACY
● “…… I have to say it is a pleasure to work with the pharmacy staff. They are always helpful, take the time to answer my many questions, and return my calls. In addition, if there is an immediate need for medication, they are able to deliver the medication quickly. It is a pleasure working with them.”